Return Policy

At Zarira, your satisfaction is our top priority. We take great care in delivering natural, authentic, and high-quality products. However, if you are not completely satisfied with your purchase, we are here to help.

✅ Returns

• Products can be returned within 7 days of delivery if they are damaged, defective, or incorrect.

• To be eligible for a return, the item must be unused, unopened, and in its original packaging.

• Certain items such as perishable goods, opened food products, or personal care items cannot be returned for hygiene and safety reasons.

✅ Refunds

• Once your return is received and inspected, we will notify you of the refund status.

• Approved refunds will be processed within 5–7 business days to your original payment method.

• In case of prepaid orders, refunds will be credited directly to your bank/wallet.

✅ Replacements

• If you receive a damaged or wrong product, we will send a free replacement at no extra cost.

• For COD orders, only replacements are available (no direct refunds).

✅ How to Request a Return

1. Contact our support team at support@zarira.in (or your WhatsApp/phone number).

2. Provide your order ID, product details, and issue description.

3. Our team will guide you through the return or replacement process.

✨ Note: We value transparency and fairness. Each request will be handled with care to ensure a smooth experience.